To return an item, this should not be damaged and should not have been previously used. Send it preferably within its original packaging. Return shipments which do not comply with these rules will not be reimbursed. Please add the fully completed return form to your return shipment. For our articles that come from a Beekman partner company, a different return policy applies.
You can return the DB.01 sneaker by sending an email to the following email address: Klanteservice@beekmangroup.nl. You will then receive the return label by email.
For the Fashion Basic items, you can return the product you have purchased by using DHL’s return form, which you will receive with your purchase.
Attention: In both cases, fill in the return form with all your details in a complete and clear way. Without the before mentioned details the Beekman Group cannot process the return request
The Beekman Group is not liable for any loss or damage. You will be held responsible for the package until the Beekman Group receives it. We therefore advise you to insure the package and/or ask for the proof of delivery.You will receive an email from the Beekman Group when we have received the package; the processing of your return can take up to 5 business days. Within 10 working days after the Beekman Group has received your package, the purchase amount due will be refunded to the account or credit card with which you paid.